Privacy Policy

Effective Date: 17/2/25

Thank you for choosing DHS Alarm (“we”, “us”, or “our”). DHS Alarm is an authorized dealer of Brinks Home Security. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website.

1. Information We Collect

a. Personal Information

When you interact with our website or contact us for services, we may collect personal information that you voluntarily provide, such as:

• Your name
• Email address
• Phone number
• Mailing address
• Payment and billing information
• Any other information you choose to provide

b. Non-Personal Information

We automatically collect certain information when you visit our website. This information may include:

• Your IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and the dates/times of your visits
• Usage statistics and aggregated data

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website. These tools help us:

• Recognize you when you return
• Understand how you interact with our site
• Improve our website’s functionality and user experience

You may choose to disable cookies through your browser settings; however, doing so might affect the performance or functionality of our website.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Manage Services: Process your orders, manage your account, and deliver our security solutions.
• Improve Our Offerings: Enhance, customize, and develop our website and services to better meet your needs.
• Communicate with You: Send you service updates, billing information, customer support messages, and marketing communications (where permitted).
• Ensure Security: Monitor, detect, and respond to potential security threats, unauthorized access, or fraudulent activity.
• Compliance and Legal Obligations: Meet regulatory requirements and enforce our policies.

3. How We Share Your Information

We may share your personal information with third parties under the following circumstances:

a. Service Providers

We share data with trusted vendors who assist in operating our website, processing payments, delivering services, or managing data. These parties are contractually obligated to maintain the confidentiality and security of your information.

b. Legal Requirements

We may disclose your personal information when required by law, regulation, or legal process, or to protect the rights, property, or safety of our company, our customers, or others.

c. Business Transfers

If our business undergoes a merger, sale of assets, financing, or acquisition, your information may be transferred as part of the transaction.

d. With Your Consent

We may share your information with third parties when you explicitly consent to it.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and procedural safeguards. While we strive to secure your data, no system is entirely infallible. Please understand that we cannot guarantee complete security.

5. International Data Transfers

If you are accessing our website from outside the country in which our servers are located, please note that your information may be transferred to, stored, and processed in a country with different data protection laws than your own. We take steps to ensure that any such transfers comply with applicable data protection regulations.

6. Your Rights and Choices

Depending on your jurisdiction and applicable laws, you may have certain rights regarding your personal data, including:

• Access: Request access to your personal information.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information under certain circumstances.
• Objection or Restriction: Object to or request the restriction of our processing of your personal information.
• Consent Withdrawal: Withdraw your consent for certain data processing activities (where applicable).

To exercise these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable law.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take appropriate steps to remove the information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational, legal, or regulatory reasons. When we update this policy, we will post the revised version on our website with an updated effective date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

DHS Alarm
785 West 81st St, Hialeah FL
Email: info@brinkshomesecuritysystemsdlr-dhsalarm.com
Phone: 1-800-709-8734